Refund policy

Here at UGB we do NOT accept returns unless the item is damage due to the handleing and care of UGB or a manufacturing issue.

Note: all PCs are tested and benckmarked before delivery to insure ultimate proformance and functionality. 

If there is any issues please email  ugbcustoms@gmail.com decsribing your issue and if possible a picture. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at ugbcustoms@gmail.com.